Effective Date: January 26, 2026

Junk Direct (“JunkDirect.ca”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://junkdirect.ca or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
   
• Phone number
   
• Email address
   
• Service address
   
• Details related to your junk removal request
   

When you visit our website, we may automatically collect:

• IP address
   
• Browser type and version
   
• Pages visited and time spent on pages
   
• Referring website
   
• Device and operating system information
   

This data helps us improve website performance and user experience.

We use the information we collect to:

• Provide and manage junk removal services
   
• Respond to inquiries and quote requests
   
• Schedule and complete service jobs
   
• Communicate with you regarding your service
   
• Improve our website and marketing efforts
   
• Comply with legal and regulatory requirements
   

We do not sell or rent your personal information.

We may share your information only:

• With service providers who assist in operating our business (e.g., booking tools, email systems)
   
• When required by law or legal process
   
• To protect our rights, safety, or property
   

All third parties are required to protect your information and use it only for authorized purposes.

JunkDirect.ca may use cookies and similar technologies to:

• Analyze website traffic
   
• Improve website functionality
   
• Support marketing and advertising efforts
   

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
   
• Meet legal, accounting, or reporting obligations
   

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is 100% secure, we take appropriate steps to reduce risk.

Under Canadian privacy laws (PIPEDA), you have the right to:

• Request access to your personal information
   
• Request corrections to inaccurate information
   
• Withdraw consent (subject to legal or contractual restrictions)
   

To exercise these rights, contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

JunkDirect.ca does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us and we will remove it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Junk Direct
Website: https://junkdirect.ca
Phone: 587-971-5865
Email: service@junkdirect.ca